No catch! We just know you’ll love your draft so much, you won’t need to look elsewhere. We do all the hard work upfront to give you a clear idea of how your album will turnout when it’s printed.
When can I expect my first draft?
During non-peak times, you should have your first free draft within 48 hours. Peak times are usually around major holidays and the weeks leading up to Christmas.
How long does the whole process take?
You will receive your first draft within 48 hours. From there each revision request (unlimited, by the way) is usually completed within another 48 hours. After your album goes to print, it takes about 2-3 weeks to receive it. If you need a faster production window, please speak to your designer. See the How It Works page for more information.
I don’t have my pictures yet. Can I still sign up for the offer?
Yes, absolutely! You can sign up for the free draft and yet let us know when you expect your images to come in. We’ll create a first draft when you’re ready.
I’m not sure which images to send. Can I send you all my pictures?
Yes! We provide complimentary image curation so all you have to do is just send us everything and we take care of it. If you prefer filtering it yourself, you are welcome to do so.
Can I get more than one free draft?
Since the free draft is there to give you an idea of the layouts we create, we limit one free draft per customer.
What happens after I get my free draft?
Your designer will communicate with you about moving ahead with a purchase. From there you continue on to revisions and/or sending it off to print.
It looks like a sale is ending before I can get a free draft. What do I do?
We would encourage you to purchase your preferred album and then get your draft made in order to lock in the savings. Your purchase is 100% refundable as long as it hasn’t gone to print.
I see prices for the Classic Album. What if I want a Luxe Leather Album?
Since the sizes for the Classic and Luxe Leather are the same, you can let your designer know you’re getting a design for a Luxe Leather. You can see Luxe Leather pricing here.
Do you offer photo editing?
Yes, we do! We only charge for the images that end up in your album. Speak to your designer regarding the cost.
Can I get something other than a Wedding Album made?
Yes, absolutely! We can design an album for all occasions. Just let your designer know. All is fair-game.
Are my images high-resolution enough for print?
You don’t have to worry! Just send us what you have and we’ll let you know if there are any concerns.
I still have questions. How do I contact you?
You can email us at firstname.lastname@example.org or contact your designer. You can also chat with us through Live Chat Support, if a rep is online.